Policies and Procedures
We are extremely pleased that you have selected J’s Special Occasions
as the host site for your event!
At J’s Special Occasions we are dedicated to ensure your event will be remembered by offering outstanding service and a friendly atmosphere. We have established the following policies and procedures for rentals, all of which must be adhered to unless altered in advance by mutual agreement. We appreciate your business and look forward to your use of our facility on a continued basis. Therefore, we ask that you conform to these policies, and let us know how we could better serve you.
Introduction
Payment Schedule
• J’s Special Occasions requires a signed Rental Agreement Form and 50% of the Rental Fee to schedule an event.
• If there is any property damage and/or appropriate clean up has not been completed, there will be an additional fee. The Renter will be responsible for the cost of repairs and labor charges.
The Renter and/or one contact person should be designated to oversee all arrangements with J’s Special Occasions. This will help ensure a quality event for the renter. The contact person will be responsible for making an on-site appointment with J’s representative to finalize arrangements 30 days prior to the event.
• All cancellations or date changes must be received in writing. A refund will be given if cancellation is received 6 months prior to the event.
• If cancellation is received less than 6 months prior to the event, it will only be refunded if J’s Special Occasions is able to rebook the date.
Cancellation
Set up & Clean up
• Event logistics and room setup must be confirmed 30 days prior to the event. Tables and chairs will be supplied based on renter’s package. Table linens and skirts are available for an additional fee.
• You will have assess only to the rooms listed in your rental contract.
• All deliveries and pickups must have prior approval.
• Renter must have a representative to accept deliveries from flowers and food vendors services. NO OTHER RENTAL COMPANY ITEMS CAN BE BROUGHT IN J's.
• Set up and clean up time will be counted toward the rental period. Additional rental time will be available for a nominal fee.
• The Renter will be accountable for all damage to the premises that occur during the rental period.
• The building will open at 9:00 a.m. and close no later than 12:00 midnight.
• By the end of the rental period, all properties of the Renter must be removed. J’s Special Occasions is not responsible for property left in the facility.
• Throwing of birdseed, rice, or confetti is not allowed inside nor outside of the facility.
Caterers
• J’s Special Occasions has an open caterer policy. The caterer selected for your event should be fully licensed and insured.
Caterers are responsible for the following:
• Bringing all necessary supplies such as trash bags, foil, pots, pans, towels, can openers, detergents, knives, extension cords and other needed supplies.
• Collecting all dishes, trash, etc. during an event to avoid unsightly pile-up. Remove and place their own trash in the proper trash receptacles and dumpsters.
• Returning the kitchen area, sinks, and counter tops to their original clean and orderly condition.
• Making sure the sinks are not filled with food or grease.
• Events must begin and end at the contractually agreed upon time frame. A charge of $60.00 per hour or $1.00 per minute will be charged to each hour or part of an hour which an event runs over the agreed upon time.
• Decorating plans must have prior approval.
• Decorations can not be adhered, pinned, taped, stapled, nailed or suspended to or from any wall surface, ceiling, floor or public area.
• Candles must be enclosed in protective containers. When candles are lit the flame needs to be two inches below the top of the container. Tea lights must be displayed in votive containers. Tables and linen must be protected underneath candles.
• The Unity candle is the only exception to the no open candle rule.
• Helium balloons must be anchored to a weighted object before entering the facility and must be removed immediately after the event. A fee will be charged if balloons need to be removed from the ceiling.
• Violation of these rules may result in a minimum assessment of $100.00.
Overtime
Decorations
